Messages on-hold are an important part of call processing. Companies who professionally create and produce your messages provide a cost-effective way to provide your callers with better service.
Some companies hold their callers in silence, others play the radio, but more companies are realizing the advertising and customer service benefits of on-hold messages.
We've all heard the familiar "Please hold." Annoying? Usually. The truth is most of us have better things to do than sit at our desks with a phone attached to our ear... waiting.
(by Angela Karr, Assistant Editor)
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NATIONAL REALTOR: "Allow me to congratulate you and express our appreciation for your customized "music message on hold" service. We have been using your equipment for over a year and can endorse its quality and reliability as well as its effectiveness."
